Managed Services

Maximize the efficiency, reliability, and security of your automation platforms with our comprehensive Managed Services. We offer specialized support for both ProcessMaker and UiPath, ensuring that your processes run smoothly and align with your business objectives.

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ProcessMaker BPA

Our ProcessMaker Managed Services are designed to keep your business processes optimized and running without interruption. With years of experience and deep expertise, we ensure that your workflows on the ProcessMaker platform deliver maximum value.

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Scope of Service

Continuously enhance your workflows, keeping them aligned with business goals and operational efficiency.
Prioritize and handle all change requests, from minor tweaks to major reengineering.
Provide ongoing support for seamless process functionality and issue resolution.
Quickly resolve bugs and issues to prevent disruptions on the ProcessMaker platform.
Keep your team informed and equipped through regular communication and updates.

Key Benefits

Anticipate and mitigate issues to minimize downtime.
Leverage our expertise to reduce the need for additional staffing.
Protect your data and infrastructure with robust security measures.
Align services with your business goals to boost productivity and innovation.

UiPath RPA

Our feasibility assessment helps determine whether your existing technologies can be optimized or if a new approach is necessary.

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Scope of Service

Continuously assess and optimize your UiPath automations to keep them effective and aligned with business objectives.
Handle the ongoing management of your UiPath bots to ensure smooth and expected performance.
Manage and prioritize change requests, from fine-tuning existing bots to deploying new automations.
Address bugs and issues with your UiPath processes promptly to minimize disruptions.
Provide knowledge transfer and support to maintain and expand your UiPath automations effectively.

Key Benefits

Ensure your UiPath automations continue to deliver value as your business evolves.
Monitor your bots to address potential issues proactively for consistent performance.
Safeguard your RPA deployments with advanced security measures against cyber threats.
Align UiPath services with your business strategy to drive innovation and efficiency.

What our clients are saying...

The implementation team was super knowledgeable. There was no instance of a project or support call where they we confused or unsure of what to do. They provided nothing but expert solutions and expert care.

Maria

Evidence Action

The industry knowledge that dipoleDIAMOND has is key. It's evident as to how they contributed majorly to the success of big players like GT Bank and Access Bank in terms of automation. Their delivery is speedy and cost effective.

Eshi

Coronation Merchant Bank

Our Guarantee

Our work is only done when we deliver what we promised you!